These FAQs are being issued to provide general information to taxpayers and tax professionals as expeditiously as possible. Question 3, Topic I: Post Unemployment Compensation Exclusion Adjustment (added) ![]() Questions 8 & 9, Topic G: Receiving a Refund, Letter, or Notice (added) People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call: 1-833-FL-APPLY (1-83).Question 2, Topic D: Amended Return (Form 1040-X) (modified) ![]() To speak to a Creole or Spanish speaker or use translation services, call the Customer Service Contact Center: 1-833-FL-APPLY (1-83) Mon. We also provide assistance to people who are unable to file a claim for various reasons. FloridaCommerce offers assistance to people who do not speak English as their primary language and those who have a limited ability to read, speak, write, or understand English. It is not necessary to use friends or family members for interpretive services. FloridaCommerce encourages all claimants to monitor and check their Reemployment Assistance account for updates about actions then may be required to take in their Reemployment Assistance account.For more information, visit /Overpayments . In addition, the State of Florida has developed guidance for claimants who are eligible to complete a federal overpayment waiver request, file an appeal, or repay an overpayment.Additionally, the State of Florida is not pursuing enforcement actions regarding non-fraudulent state Reemployment Assistance overpayments. If you received an overpayment for Reemployment assistance benefits between Maand September 4, 2021, through no fault of your own, the State of Florida is not referring overpayments to collection agencies to ensure claimants do not experience adverse impacts to their credit scores.The Help Center is available 24 hours a day. The Help Center provides resources such as step-by-step guides, frequently asked questions, and informational videos. This self-help portal continues to be updated with additional capabilities including reporting fraud or identity theft, uploading documents, contesting monetary determinations, and filing appeal requests. FloridaCommerce has created the Reemployment Assistance Help Center-an online portal for both claimants and employers.This self service allows you to update your Reconnect PIN, update contact telephone number, change your correspondence or payment method, change your tax withholding option and receive detailed claim information including payment status, notice of determination issued, appeal information and RA program messages. The Reemployment Assistance (RA) program introduces Reconnect Self-Service to help you easily access your account details through any mobile device without ever needing to speak to an agent.For more information, please visit Tax Form 1099-G. Mail" in order to receive an email notification that your 1099-G tax form is available in your Reconnect inbox. ![]() ![]() You now have the option to change your correspondence preference to "Electronic" instead of "U.S. Between January 15 and January 31, 2024, FloridaCommerce will issue the 1099-G tax form to claimants who received State or Federal Reemployment Assistance benefits in calendar year 2023.
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